These terms and conditions (“the Terms”) govern the users (“you” or “your”) use of the website (“the Website”) and your relationship with Inner Light Holistics (“we”, “our” or “us”). Please read them carefully as they affect your rights and liabilities under law. If you do not agree to these Terms, please do not access nor use the Website. If you have any queries regarding these Terms then please contact us by email at info@innerlightholistics.org.uk
1. AGREEMENT:
By using this website you agree to be bound by these terms and conditions.
The Site and its original content, features, and functionality are owned by [Innerlightholistics.org.uk] and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
This site and its components are offered for informational purposes only; this site shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via the site, and shall not be responsible or liable for any error or omissions in that information. By accessing and using this service, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this service.
AMENDMENTS:
We reserve the right to make ammendments to our site at any time. It is the users resposibility to check for any changes to this site.
APPOINTMENTS:
Please set required time for your appointment and be ready at the time booked to ensure that I can provide the full time for each treatment.
MEDICAL CONDITIONS:
It is important that you advise us of any medical conditions/concerns, this includes any recent operations or injuries. Some conditions may contra-indicate the treatment and therefore needs to be addressed. Please make us aware if you are pregnant or trying to conceive. Treatment is safe after the 13th week of pregnancy, however the treatment may need to be adapted to suit the clients current condition. Please be aware that your therapist cannot diagnose medical conditions.
CANCELLATIONS:
Please allow 24 hours for cancellations. Cancellations made less than 24 hours will be charged 50% of the treatment price.
MARKETING:
We may occasionally email to notify you of new promotional offers. You have the right to opt out of receiving emails at any time. Please email info@innerlightholistics.org.uk to unsubscribe.
TRAVEL:
The business provided covers High Wycombe and surrounding areas in a 5 mile radius. If client's would like treatments outside of the 5 mile radius, Inner Light Holistics may charge a fee for travel expenses. The fee will depend on the distance in mileage. Please contact us for further information.
FEMALE ONLY MOBILE SERVICE:
Inner Light Holistics does not currently offer treatements to men and is a female only service.
For any enquiries regarding these Terms & Conditions please contact us at info@innerlightholistics.org.uk
Last updated: September 2018
Adhering to guidelines
Throughout the pandemic, I will be following guidelines issued by the government, NHS, other relevant authorities and my professional association, the Federation of Holistic Therapists, regarding safe and hygienic practice and the use of any personal protective equipment (PPE). I have been certified by an FHT accredited course on Infection Control specific to Covid -19 and continue to research and follow the latest government guidelines.
COVID-19 Risk Assessment
I have carried out a full risk assessment, in line with guidance from the Health and Safety Executive (HSE), in order to:
Health screening
Prior to seeing any of my clients, I will be:
Enhanced cleaning and hygiene measures
I have introduced enhanced cleaning and hygiene measures between clients, which includes washing and disinfecting any non-porous surfaces and therapy equipment, such as chairs and couches, and replacing any porous or single-use items such as couch roll. Strict personal hygiene measures will also be adhered to, including regular handwashing/ sanitising. Clients will need to provide their own towels, pillows and blankets to prevent any cross infection.
Adapting or restricting treatments
It may be necessary for me to adapt or restrict certain treatments, in order to reduce the risk of spreading COVID-19 and/or protect my clients’ health and safety. Any clients likely to be impacted will be advised as soon as possible.
Maintaining social distancing
Please note that while many treatments involve close contact, I will be observing social distancing measures wherever possible. This might include, for example, maintaining an appropriate distance during the consultation process, and when arriving and leaving for an appointment.
Cancellations policy
If a treatment is cancelled or deferred at short notice because my client has COVID-19 or has symptoms of COVID-19, any standard cancellation fees will be waivered. The client will be asked to kindly confirm in writing that their appointment has been cancelled or deferred because they have COVID-19 or symptoms of COVID-19.
For more information…
I shall be sending emails to clients who book with the new consultation and guidelines. I am happy to be contacted to discuss any aspect of your treatment during this time. Please contact me via telephone or email if you have any questions.
Thank you,
Michele
Date: 10/07/2020
As your Therapist, I will always :
As my client, I will ask you to (prior to your treatment):
Copyright © 2018 Inner light holistics - All Rights Reserved.